Statusload has a lot of cool features

In the following, we will provide you with more information about the features that Statusload covers. The overall amenity value is, however, much higher.

Locations

Do you want to send status messages to your business based on location? This Statusload brings to you. Once you know your business external IP addresses (find your here), Statusload finds its way to your devices. If you would rather categorize your locations based on the internal IP address, it is of course also an option. The IP addresses can be made in an IP range, eg 10.0.0.0/8 (if there is an internal IP range), or 64.233.168.0/24 (if it is an external IP range).

So if your business has 4 locations and users that access your IT services via VPN, you can easily send messages to one location and omit the other four. Of course, it is up to you.

Systems

You probably already have business-critical applications that are subject to an SLA or an OLA. If the application presents challenges, communication to your business is essential to give precise information on, among other things, scope, any work arrounds and a possible time frame when the business can work normally again. But what if it’s not your entire business that works in your business critical application? Could it not be advisable to inform just those users?

You might also have a print server or a website that your users are dependent on. These can also inform Statusload in case of a crash.

Or what if you have an application that needs updating? Wouldn’t it be in everyone’s interest to inform about the upcoming event?

With Statusload can determine who receives messages. This allows you to maintain workflow for those users who do not use a faulty application, but rather provide timely information to affected users.

Citrix/RDS

If your organization using Citrix or Microsoft Remote Desktop Services with locally installed applications, and if you have a need to notify your business on unforeseen challenges or updates, Statusload allows you to differentiate between these applications. With the Status Manager, your administrator can create messages that are only received by Status Agents with a specific Citrix application running (if it presents challenges) and let the Status Agents with the same locally installed program go free. You don’t have to unnecessarily bother untouched parts of your business, but only keep relevant parts informed.

Time

Through Status Manager you create your messages. If you do not select other settings, a predefined lifetime is selected for your message. As long as the message is active, it can be viewed by your business via the Status Overview. You may have already defined that the message should appear on machines at a particular location if they have your business-critical application running. If a machine pops up where all your parameters are met, machines with Status Agent will of course receive this message. When the time expires, the message disappears from all machines and can subsequently be seen in the Status Overview history until you delete it.

If you want to send messages to all members of a particular AD group, it can be done as well. You will find the group you want to send to (it just can’t be nested) and create it using the Status Manager.

Windows 7/10

Your business is reporting errors to a business critical application. On closer inspection, only users who use Windows 10 with the application experience challenges. Everyone else experiences nothing. Along with Statusload, you can send a message directly to the affected users of Windows 10 and the error message application and let the remaining part work safely.

Status Overview

When your users get a message directly on their screens, by clicking on the message, they will be able to read further about the just posted update or information on irregularities in their everyday lives. On the Status Overview, they can see more about who sent the message, an end date and any text that was not available in the popup layout. As an administrator, you can see on your administration page how many visitors the Status Overview has had within the last 5, 10, 15 or 30 minutes. The page can also be easily retrieved via the installed agent on the machines or via the shortcut key ctrl + t. If there is suddenly a lot of people looking in here, it can be a sign that something you have not yet discovered is lurking in the dark. But then you are warned.

Your users can also easily find the name of their machines, as this also appears on the Status Overview. So if your user needs remote support, it’s an easy way to find the name of the machine. The name of the machine can also be activated as a mouseover effect on the Status Agent.

Departments

If you want to categorize your machines in departments, it is also an option with Statusload. You can easily select your machines via Status Manager and create groups that fulfill your needs.

Status Agent/Service

On your business machines, the Status Agent is installed along with Status Service. Then you no longer have to fear that your business will be disturbed unnecessarily by emails sent crosswise with old information about operational disturbances. You get closer to your users and send directly to the challenges. Your users get the information when they need it. You can provide easy notification when restoring normal service; both broad but also only to those users who previously experienced challenges.

As an extra feature, by keeping your mouse over the Status Agent, your users can see additional information about their machine. They can use it as an easy way to find the name or IP address of the machine or you can write the number to your Service Desk.

Status Manager

As a customer, the administrator has access to create, delete, change messages and otherwise maintain your Statusload setup via the Status Manager. If you have multiple administrator accounts, it is also possible to see who is currently changing a message and to define which accesses are changing in certain settings. If your organization is large, it may be appropriate that only a few administrators can change settings about locations, systems, AD groups, etc. All of this you can maintain and change by yourself as needed.

Icon menu

By right clicking on the agent, there are two options by default: you can pause or access Status Overview. You can even insert new items as needed. For example, it could be questionnaires for your users, new website or other important information that your users request. You decide.

VIP access

The installed agent is an excellent tool to keep your business informed by disturbances and the like. But what options do you have if one of your users has not installed the agent on their machine? With Statusload VIP Access, you can allow your users to access the Status Overview. You can add the access ad hoc, where your users simply provide the eight-digit code that is on the page. You choose how long the access should be active and can choose between 1, 2, 4 or 8 hours since the closing of your VIP again.

The site itself will update so your user should not do anything other than reading your messages.

Standards are good but do not always suit everyone’s needs. If you want to design your pop-ups yourself, this can also be done with Statusload. You decide what size and color they should have. Should the text be blue on a white background or should there be a number for your service desk? You insert a picture of your cat, a logo or something else. You control it all by yourself.

History

Looking back is a good idea. History of sent messages is also part of Statusload. You can see who creates and modifies messages, search for which systems have caused the most messages to the store and much more.

It gives you a unique insight into your business and allows you to more easily determine the impact of business outages. Your usual data collection options (telephone stations, tickets in ITSM systems, etc.) only reveal which users have contacted your operating organization. With Statusload you find data that can help identify the challenges that the business does not report.

Password rules

What characters should your administrator’s password contain? Should there be upper and lower case letters? How many characters should it contain? Do you allow to reuse previous passwords?

You have the option to decide for yourself how your administrators should create their password. We have not yet made it possible for the password to contain the last four digits of pi.